Over almost 15 years of experience in the renewable energy market, we realized that we had to differentiate ourselves from competing companies whose services caused customer dissatisfaction. We might ask ourselves what could go wrong with the planning, installation and after-sales service of a photovoltaic plant and the answer is... lots of things!

If you don't have the know how,professional pride, a willingness to act with good practices, to use the right materials for each situation, installation standards - all of these aspects put your investment at risk. We often identify critical problems in installations and in the after-sales service of some companies, which we highlight:

• • Abandonment or lack of customer support after installation, this is the problem most mentioned by customers;
• • Uncritical installations, resulting in panels that are affected by shadows, among other things, reducing their performance;
• • Use of smaller electrical cables, which can cause overheating;
• • Use of incorrect protection specifically for photovoltaic systems or no protection at all.
• • Installers who don't have the necessary knowledge of good practices and are just curious;
• • Not using professional software that allows realistic production studies and takes into account expected production losses. "Saying you're going to produce 100 and then you only get 75 is not honest."
• • Reliable vs. unrealistic economic studies;
• • Typical of large companies is the use of "floating" teams of installers, which results in a lack of criteria, installation standards and responsibility;
• • Systems that simply stop working after a while;
• • Poorly fitted plugs that are not watertight, causing systems to short-circuit;
• • Companies that hire the services of "freelance" engineers to take responsibility for installations that they have never seen.

As consumers, we all create expectations when we choose products or services. In this case, we expect to benefit from the advertised financial return and for none of the above to happen to us.

When you choose Sol Mais Energiawe carry out a serious economic study, without speculation, to ensure that you get the financial return you expect and can be sure that everything will be as advertised. We value transparency and quality, something that is sadly lacking in many markets. That is why we are committed to honoring the client's investment and our company culture.

For us, the commitment to the customer does not end with the execution of the project. It is part of our culture to provide permanent and efficient after-sales assistance to protect your investment.

Become another satisfied customer, join the family Sol Mais Energia and ...get Sol Mais Energia!